Corporate Systems
Are you seeking to improve your company's performance and manage your operations with utmost efficiency? At "Alalamiah Alhura" we offer you integrated services for Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems, designed to enhance your business efficiency and increase your profits. We understand the importance of efficiency and effectiveness in business management. Therefore, we provide advanced solutions in designing and developing corporate systems that enable you to elevate your institution's performance.
Types of corporate systems
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Customer Relationship Management (CRM) system
Designed to provide you with a comprehensive and accurate overview of all your interactions with customers, by configuring a rich and organized database that allows you to deal with efficiency and effectiveness.
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Enterprise Resource Planning (ERP) software
It enables you to use integrated applications to manage and organize all operations from finance to human resources and production. It provides integration and flexibility between departments of your organization, enhancing effective communication.
Why choose Alalmiya Alhura for corporate systems service?
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Contribute to accelerating the development of the institution.
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It works on linking your website, mobile application, and company management system.
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It ensures the swift implementation of proposals once they are approved.
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Technical support services
The steps of establishing corporate systems
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Information gathering
We start by precisely understanding your needs and gather all the required details about the tasks and features you want in your system, to ensure a strong foundation for the next stages.
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System analysis
After collecting the data, we deeply analyze the required system to determine the necessary steps and the time required for efficiently designing and developing the system.
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Work planning
We create a detailed work plan and provide an initial quotation, which is mutually agreed upon to ensure mutual commitment and complete transparency.
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Discussion and approval
We review the plan with you, present our ideas, receive your feedback and approval, and make any necessary adjustments to fully meet your expectations.
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Design implementation
After approval of the plan, our team starts working on the design using the best electronic platforms, with regular updates presented to you to ensure your monitoring of the progress.
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Programming and testing
The programming stage comes after completing the design, where we ensure flawless coding according to the specified timeline. This is followed by comprehensive system testing to ensure its effectiveness and efficiency.
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Training and delivery
After ensuring the quality of the system, we provide training for your team to ensure smooth and effective usage of the system, and we deliver the project in its entirety.
How does a CRM system enhance the success of your business?
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Enhancing customer engagement
A CRM system functions as a dynamic database that records every interaction between the customer and your company, whether it's phone calls, emails, or meetings. These records enable you to create a personalized and distinctive customer experience.
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Increasing customer satisfaction and loyalty
By precisely understanding the needs and desires of customers, it becomes easier for your company to provide services and products that exceed expectations, thereby increasing customer satisfaction.
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Improving productivity and directing efforts
CRM organizes customer information and operational tasks efficiently, freeing up time and resources. As a result, productivity increases and costs decrease.
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Data analysis and making strategic decisions
CRM gathers data from customer activities and sales, providing deep insights that help you understand market trends and formulate business strategies based on authenticated information.
The benefits of an ERP system for your business activity
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Process integration
An ERP system creates perfect harmony between different departments such as accounting, sales, inventory management, and human resources. This integration ensures efficient flow of information across the company, improving organization and increasing operational flexibility.
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Increasing efficiency and saving time
Thanks to streamlining processes and reducing repetitive activities, employees can easily access necessary data, minimizing effort and time wastage, thus increasing productivity.
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Making strategic decisions
With accurate and reliable data provided, analyzing situations and anticipating challenges becomes straightforward. Business leaders can make informed decisions that propel the company towards achieving its goals and fostering growth.
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Increasing customer satisfaction
ERP consolidates and enhances customer information, enabling the provision of precise, tailored, and efficient services that meet their needs accurately. This leads to satisfaction, enhances loyalty, and ensures strong and sustainable relationships with customers.
The features of the Corporate Systems service with Alalmiya Alhura
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Accelerating the growth of the enterprise
Our systems put you at the forefront thanks to their effective technologies that accelerate the development and expansion of your institution with high efficiency.
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System integration
We offer integrated solutions that seamlessly connect your website, application, and company management system, ensuring a continuous and organized flow of data and information across different platforms.
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Swift implementation of decisions
Once proposals are approved, our systems ensure their rapid implementation.
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Outstanding technical support
Don't worry about technical challenges; our team of technical support experts is always available to ensure the continuity and efficiency of your systems. With us, technical support is not just a service, but a continuous partnership ensuring uninterrupted performance.
